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Privacy Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy. 

Privacy Policy 

Updated Date: 3 February

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This Privacy Policy explains how Helix London Ltd ("we", "our", "us") collects, uses, discloses, and protects your personal information when you visit or interact with our website at helixlondon.com.

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1. What Information We Collect

 

We may collect and process the following types of personal data:

  • Name, email address, phone number, company name (via contact forms)

  • IP address and browser information (via cookies and analytics)

  • Employment details if applying via our Careers page

  • Any other information you voluntarily provide

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2. How We Use Your Information

 

We use your data to:

  • Respond to inquiries or service requests

  • Schedule consultations or meetings

  • Improve the user experience of our website

  • Comply with legal obligations (e.g., accounting, tax, compliance)

  • Process job applications

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We do not sell your personal data to third parties.

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3. Legal Basis for Processing

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We process personal data based on:

  • Your consent (e.g., when submitting a form)

  • Contractual necessity (e.g., when engaging our services)

  • Legal obligations (e.g., HMRC compliance)

  • Our legitimate interests in running and improving our business

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4. Cookies and Tracking

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We use cookies and similar technologies for:

  • Site analytics (e.g., via Google Analytics)

  • Functional services (e.g., Wix, booking forms)
    You can manage cookie preferences through your browser settings.

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5. Data Retention

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We retain your data only as long as necessary for:

  • Legal or contractual obligations

  • Providing you services

  • Business continuity or backups

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6. Data Sharing and Transfers

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We may share data with:

  • IT service providers (e.g., cloud email, website hosts)

  • Professional advisors (e.g., accountants, legal counsel)

  • Government authorities (if legally required)

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Some data may be processed outside the UK or EU. Where that occurs, we ensure appropriate safeguards under UK GDPR or international adequacy decisions.

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7. Your Rights

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Under GDPR and the UK Data Protection Act, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion ("right to be forgotten")

  • Restrict or object to processing

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

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To exercise your rights, email us at info@helixlondon.com.

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8. Security

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We implement reasonable security measures (e.g., encryption, password protection, limited staff access) to protect your personal information.

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